1. Booking & Classes 📱

• Book Early: Reserve your spot via our gym app. We highly recommend booking one night in advance!
• 15-Min Cutoff: Last-minute bookings must be done at least 15 minutes before class starts.
• Cancel Early: If you can't make it, cancel at least 2 hours before class.
• Be On Time: Arrive 5-10 minutes early. Arriving >5 minutes late may mean no entry for safety.
• No Account Sharing: Your app account belongs strictly to you.

2. Gym Access & Membership 💳

• No Open Gym: We only offer guided Group Classes and Personal Training.
• Athlete Training: Competitors must give a 3-day notice to train outside class hours.
• No External Coaches: Bringing outside personal trainers is not allowed.
• Weekly Billing: Cancel auto-renewal at least 14 days before the next cycle.
• Easy Freeze: Pause your membership for minimum 1 full week by giving a 14-day notice.
• Transfers: Fees are non-refundable, but you can transfer your package to a friend for a 300 THB fee.

3. Etiquette & Vibes ✨

• Clean Up: Put all weights back and wipe down your gear after use.
• Socializing: Post-workout drinks are welcome, but entering the workout floor while intoxicated is strictly banned.
• Good Vibes Only: Zero tolerance for harassment or derogatory language.
• Pets & Kids: We are pet-friendly, but pets and children must stay off the active workout floor.
• Lockers: Small lockers are 200 THB/month. Large shared lockers are for temporary daily use only.
• Limited Parking: Do not block neighbors' driveways. Taking BTS Ari (Exit 3) or a MuvMi is highly recommended!
• Media: Film your own workouts safely, but respect others' privacy on social media.